This page is designed to provide access to information where a product in specific countries may have been affected by a recall, only products for the selected country where a recall applies will be shown.
To assist in identifying whether your product is affected you will be required to find your serial number and in some cases also the product code. The guides on the following pages will show how to locate this information.
If you have any questions regarding the products please use the 'Contact Us' section to either email or phone our Customer Care Centre.
PRODUCT SAFETY RECALL - DW60CC Door Latch
PRODUCT SAFETY RECALL - E522B/RF610A Element
Recently we have had a small number of instances reported with certain refrigerators sold in Australia that were made five to six years ago, between April 2006 and April 2007 that requires us to undertake a part replacement. Refrigerator models E522B and RF610A with serial numbers starting with the letters LFQ, LHQ, LIQ, LSQ, RAQ, REQ, RHQ, RKQ, RLQ, RPQ, RRQ, RUQ and RYQ are affected.